Privacy Policy

Last updated: June 2026

1. Who we are

This website is operated by DESCENTEK FZ LLC (licence number 47012866), Compass Building, Al Shohada Road, Al Hamra Industrial Zone FZ, Ras Al Khaimah, United Arab Emirates, trading as UAE Will Services. References to "we", "us" or "our" mean DESCENTEK FZ LLC.

2. Information we collect

We collect only the information you choose to provide when you contact us through the website forms or by email - typically your name, email address, phone number, country of residence and any details about your enquiry. We may also collect basic technical information (such as browser type, device and approximate location) through standard server logs and analytics tools.

3. How we use your information

• To respond to your enquiry and arrange a confidential consultation.
• To send service-related communications about your request.
• To improve the content, performance and security of the website.
• To comply with applicable legal and regulatory obligations.

4. Legal basis

We process your information on the basis of your consent (given when you submit a form), our legitimate interest in operating the website and responding to enquiries, and where necessary to comply with the law.

5. Sharing

We do not sell your personal information. We may share information on a need-to-know basis with our specialist partners involved in preparing or registering a UAE Will, with service providers that host this website, and with authorities where required by law. Any partner introduction is only made after you ask us to proceed.

6. Retention

We retain enquiry information for as long as needed to provide the service you requested and to meet our legal, accounting and regulatory obligations, after which it is securely deleted.

7. Security

We apply reasonable technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure or destruction. No method of transmission over the internet is fully secure; you share information with us at your own risk.

8. Cookies

The website uses a minimal set of cookies and similar technologies for essential functionality and aggregate analytics. You can disable cookies in your browser; some parts of the site may not work as intended without them.

9. Your rights

Subject to applicable law, you may request access to, correction of, or deletion of the personal information we hold about you, and you may withdraw your consent at any time by contacting us. We will respond within a reasonable time frame.

10. International transfers

Our service providers may process information outside the United Arab Emirates. Where this occurs we take reasonable steps to ensure an appropriate level of protection.

11. Changes

We may update this Privacy Policy from time to time. The current version is always available on this page with the "Last updated" date above.

12. Contact

For any privacy-related question or request, please write to info@uae-will.services.